wj2pp Privacy Policy
How We Protect Your Personal Data
At wj2pp, protecting the personal data of our players across Bangladesh is a responsibility we take seriously. This Privacy Policy explains in plain, formal English exactly what data we collect, why we collect it, how it is stored and protected, and what rights you hold over your information. wj2pp is committed to handling all player data with integrity, transparency, and the highest standards of security.
Our Privacy Commitments at a Glance
These six cards summarise the most important privacy commitments wj2pp makes to every player registered on the Platform. The full legal text follows in the sections below.
256-bit SSL Encryption
Every page and every transaction on wj2pp.io is protected by 256-bit SSL encryption — the same standard used by international banking institutions. Your personal and financial data is never transmitted in plain text.
We Never Sell Your Data
wj2pp does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used solely for the operational, legal, and security purposes described in this Privacy Policy.
Purpose Limitation
Data collected by wj2pp is used only for the specific purposes stated at the time of collection. We do not repurpose your data for unrelated activities without obtaining fresh consent from you where required by applicable data protection standards.
Full Transparency
wj2pp maintains a clear and honest record of what data is held about you, how long it is retained, and with which third parties it may be shared. You can request a full data summary at any time by contacting our support team.
Your Rights Are Respected
Players have the right to access, correct, port, restrict, or request deletion of their personal data. wj2pp processes all such requests promptly and without discrimination against players who exercise their rights.
Secure Third-Party Partners
Where wj2pp shares data with third-party processors such as payment providers or KYC verification services, those partners are contractually required to apply data protection standards at least equivalent to those set out in this Policy.
Your Rights Over Your Personal Data
As a wj2pp player, you hold specific and enforceable rights over the personal data we hold about you. These rights apply regardless of the nature or duration of your account activity.
Right of Access
You may request a copy of all personal data wj2pp holds about you. We will respond within 30 days of receiving a verified request.
Right to Rectification
If any personal data held by wj2pp is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
Right to Erasure
Subject to our legal retention obligations (e.g., anti-money laundering record-keeping), you may request deletion of your personal data when it is no longer required for its original purpose.
Right to Restriction
You may request that wj2pp restricts the processing of your data in specific circumstances, such as while a complaint or accuracy dispute is being resolved.
Right to Portability
You may request a structured, machine-readable export of the personal data you have provided to wj2pp, for transfer to another service provider of your choice.
Right to Object
You may object to the processing of your personal data for direct marketing purposes at any time. wj2pp will cease such processing immediately upon receipt of your objection.
Table of Contents
- 1. Who We Are & Scope
- 2. Data We Collect
- 3. How We Use Your Data
- 4. Legal Basis for Processing
- 5. Cookies & Tracking Technologies
- 6. Third-Party Data Sharing
- 7. International Data Transfers
- 8. Data Retention
- 9. Data Security
- 10. Children & Minors
- 11. Your Rights & How to Exercise Them
- 12. Policy Updates & Contact
1 Who We Are & Scope of This Policy
This Privacy Policy is published by wj2pp ("wj2pp", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at wj2pp.io and its associated subdomains and mobile interfaces (collectively, the "Platform"). wj2pp is operated for and directed at players located in Bangladesh. All monetary amounts referenced on the Platform are expressed in Bangladeshi Taka (৳ / BDT) unless explicitly stated otherwise.
This Policy applies to all personal data collected from individuals ("Players", "Users", "you") who register an account on the Platform, visit the Platform as a guest, contact our customer support team, or otherwise interact with wj2pp through any channel — including email correspondence with [email protected].
This Privacy Policy should be read in conjunction with the wj2pp Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with the Platform. By creating an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy in full.
Language note: This Privacy Policy is published in English. It governs the Platform's operations in Bangladesh, and the English version shall be the authoritative version in the event of any translation discrepancy.
2 Personal Data We Collect
wj2pp collects personal data through several channels during the lifetime of your account. The categories of personal data we collect are set out in the table below:
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | Registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration & account settings |
| Financial Data | bKash / Nagad / Rocket / Upay account numbers, Visa/Mastercard details (last 4 digits), transaction history | Deposit & withdrawal operations |
| Technical Data | IP address, device type, browser type, operating system, session duration, referring URL | Automatic collection on Platform access |
| Usage Data | Games played, bets placed, win/loss records, bonus usage, login history | Ongoing Platform activity |
| Communication Data | Support ticket content, live chat transcripts, email correspondence | Customer support interactions |
| Verification Documents | Scanned copies of NID, passport, utility bills, payment method screenshots | KYC / AML compliance process |
2.1 Data You Provide Voluntarily
The majority of personal data wj2pp holds about you is data that you supply directly — at the point of registration, during the KYC verification process, when contacting support, or when updating your account settings. This data is provided on a voluntary basis, but providing it is a condition of account registration and continued access to the Platform's full range of features.
2.2 Data Collected Automatically
When you access the Platform, certain technical and usage data is collected automatically through server logs, cookies, and similar tracking technologies. This data is used to ensure Platform stability, detect fraud, and improve the user experience. Automatic data collection does not require your active input and begins as soon as you connect to the Platform.
3 How wj2pp Uses Your Personal Data
wj2pp processes personal data only for clearly defined, lawful purposes. The following table sets out the primary purposes for which your data is used and the corresponding legal basis for each purpose:
| Purpose | Data Categories Used |
|---|---|
| Registering and managing your player account | Identity, Contact |
| Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard | Identity, Financial, Technical |
| Conducting KYC identity verification and anti-money laundering checks | Identity, Financial, Verification Documents |
| Delivering customer support via email and live chat | Identity, Contact, Communication |
| Personalising the Platform experience and recommending relevant games or promotions | Usage, Technical |
| Detecting, investigating, and preventing fraud, collusion, or prohibited conduct | Identity, Technical, Usage, Financial |
| Administering bonuses, promotions, and loyalty programmes | Identity, Usage, Financial |
| Sending service-related communications (e.g., account security alerts, withdrawal confirmations) | Identity, Contact |
| Complying with applicable legal and regulatory obligations | All categories as required |
| Responsible gaming monitoring and enforcement of player protection tools | Identity, Usage, Financial |
wj2pp will not use your personal data for any purpose that is materially different from those listed above without first providing you with clear notice and, where required, obtaining your explicit consent.
4 Legal Basis for Processing
wj2pp relies on the following legal bases when processing your personal data:
- Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions, including account management, payment processing, and game delivery.
- Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, record-keeping requirements, and KYC obligations.
- Legitimate interests: Processing carried out to pursue wj2pp's legitimate business interests, including fraud detection, Platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing for optional purposes such as marketing communications and non-essential cookies, where you have provided freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5 Cookies & Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits, remember your preferences, and gather aggregate usage data. wj2pp uses cookies and similar technologies including web beacons, pixel tags, and local storage objects on the Platform.
5.2 Categories of Cookies Used by wj2pp
- Strictly necessary cookies: Essential for the Platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without materially impairing your ability to use the Platform.
- Functional cookies: Remember your preferences such as language settings, game lobby filters, and responsible gaming tool configurations, so that you do not need to reset them on each visit.
- Performance and analytics cookies: Collect anonymised data about how players interact with the Platform — for example, which games are most accessed, which pages have the highest exit rates, and how long sessions typically last. This data is used solely to improve Platform performance.
- Marketing cookies: Used to track the effectiveness of wj2pp's own promotional campaigns. wj2pp does not deploy third-party advertising cookies that track you across external websites.
5.3 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to view, block, or delete cookies stored on your device. Please note that disabling strictly necessary cookies will significantly affect the functionality of the Platform and may prevent you from accessing certain features, including the ability to log in and place bets.
6 Third-Party Data Sharing
wj2pp does not sell, rent, or trade your personal data to third parties. We share personal data only with the specific categories of trusted third-party recipients listed below, and only to the minimum extent necessary for each purpose:
- Payment processors: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay (UCB), and card network processors (Visa, Mastercard) receive the transactional and identity data necessary to execute deposits and withdrawals.
- KYC and identity verification providers: Third-party identity verification services that process your ID documents and biometric data to confirm your identity and age in compliance with our verification obligations.
- Game content providers: Software studios and game aggregators (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive technical session data required to deliver their game content on the Platform.
- Fraud prevention and security services: Specialist providers that help wj2pp detect and prevent fraudulent activity, unauthorised account access, and money laundering.
- Cloud infrastructure and hosting providers: The Platform's servers and data storage infrastructure are operated by third-party cloud service providers under strict data processing agreements.
- Legal and regulatory authorities: Where required or permitted by applicable law, wj2pp may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities.
All third-party data processors engaged by wj2pp are bound by written data processing agreements that require them to process personal data only on wj2pp's instructions and to maintain appropriate technical and organisational security measures.
Important: wj2pp will never ask you to share your payment account passwords or PINs with us or any third party. Any communication purporting to request such information should be treated as fraudulent and reported to [email protected] immediately.
7 International Data Transfers
The wj2pp Platform is operated with infrastructure that may be located in multiple countries. As a result, your personal data may be transferred to and processed in countries outside Bangladesh. Where such international transfers occur, wj2pp takes appropriate measures to ensure that your data receives an equivalent level of protection to that described in this Policy.
Transfers to third-party processors in other jurisdictions are governed by contractual data protection clauses that impose data security and processing restrictions on the receiving party. wj2pp does not transfer personal data to third parties in countries that do not provide adequate data protection safeguards without implementing appropriate protective mechanisms.
8 Data Retention
wj2pp retains personal data for as long as is necessary for the purposes for which it was collected, and for such additional periods as are required to satisfy our legal, regulatory, accounting, and dispute-resolution obligations. The general retention guidelines applied by wj2pp are as follows:
- Active account data: Retained for the full duration of your account relationship with wj2pp.
- Closed account data: Retained for a minimum of five (5) years following account closure to satisfy anti-money laundering record-keeping obligations and to resolve any post-closure disputes.
- KYC verification documents: Retained for a minimum of five (5) years from the date of verification, in accordance with applicable compliance obligations.
- Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
- Support communications: Retained for a minimum of two (2) years from the date of the last communication in a given support thread.
- Technical and usage logs: Retained for up to thirteen (13) months and then anonymised or deleted.
Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual player.
9 Data Security
wj2pp implements a layered set of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
- 256-bit SSL/TLS encryption for all data in transit between your device and the Platform.
- Encryption of sensitive data at rest on Platform servers, including financial records and identity documents.
- Role-based access controls that limit internal access to personal data to only those employees and systems with a legitimate need.
- Regular automated security scanning, penetration testing, and vulnerability assessments conducted on Platform infrastructure.
- Comprehensive audit logging of all access to personal data by internal personnel and third-party processors.
- Multi-factor authentication requirements for internal administrative access to data systems.
- Incident response procedures that include a defined process for identifying, containing, and notifying affected players of any personal data breach within a reasonable timeframe.
While wj2pp employs industry-standard security practices, no online platform can guarantee absolute security against all possible threats. Players are encouraged to use strong, unique passwords for their wj2pp account and to enable two-factor authentication where available. You should notify wj2pp immediately if you suspect any unauthorised activity on your account.
10 Children & Minors
The wj2pp Platform is strictly intended for adults aged 21 and above. wj2pp does not knowingly collect personal data from any individual under the age of 21. The registration process includes an age declaration requirement, and the Platform operates a mandatory KYC age verification process to enforce this restriction.
If wj2pp becomes aware that personal data has been collected from a person under the age of 21 — whether through the registration process or by any other means — that account will be immediately suspended, all associated personal data will be permanently deleted, and any deposits or winnings associated with the account will be handled in accordance with the Terms & Conditions and applicable law.
If you are a parent or guardian and you believe that your child under the age of 21 has registered an account on the Platform, please contact wj2pp immediately at [email protected] so that the matter can be resolved without delay.
11 Your Rights & How to Exercise Them
You hold a number of enforceable rights over the personal data that wj2pp holds about you, as described in the "Player Rights" section above this document. To exercise any of these rights, please contact the wj2pp data protection team at the support email address displayed in the footer of this page.
When submitting a data rights request, please include your registered username, the email address associated with your account, and a clear description of the right you wish to exercise. wj2pp may request additional identity verification before processing your request to ensure that personal data is not disclosed to an unauthorised party.
wj2pp will respond to all verified data rights requests within thirty (30) calendar days of receipt. Where a request is particularly complex or where a high volume of requests has been received, this response period may be extended by a further sixty (60) days, in which case wj2pp will notify you of the extension and the reason for it within the initial thirty-day period.
There is no charge for exercising your rights under this Policy. However, where requests are manifestly unfounded, excessive, or repetitive, wj2pp reserves the right to charge a reasonable administrative fee or decline to process the request, providing written justification for that decision.
12 Policy Updates & How to Contact Us
12.1 Updates to This Policy
wj2pp reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data processing or a new third-party sharing arrangement — we will notify registered players by email and by posting a prominent notice on the Platform. The effective date at the top of this Policy will be updated to reflect the date of each revision.
Your continued use of the Platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how wj2pp handles your personal data.
12.2 Contact Information
For all data protection enquiries, rights requests, privacy complaints, or questions about this Privacy Policy, please contact the wj2pp support team. Our contact email address is displayed as plain text in the footer of this page. wj2pp does not operate a postal address for public correspondence.
All privacy-related communications will be acknowledged within two (2) business days and resolved within the timescales described in Section 11 above.
Our commitment: wj2pp takes every privacy enquiry seriously. Whether you have a question about how your data is used, a concern about a specific processing activity, or a formal complaint, our team will treat your communication with the urgency and discretion it deserves.
Your Data Is Protected. Now Enjoy the Platform.
With 256-bit SSL encryption, strict data handling policies, and a dedicated support team, wj2pp keeps your personal and financial information safe. Explore cricket betting, premium slots, and live casino games with complete confidence. For adults aged 21 and above only.